Insurance Policy Holder Disputes

Your unwavering advocate in insurance policy holder disputes.

Leveraging over 60 years of insurance law experience, Elit Lawyers brings unparalleled expertise to level the playing field between you and the insurance companies. 

Our mission is to ensure that you, as a policy holder, receive the payout you are contractually entitled to.

Why Choose Us

Our deep understanding of the insurance industry, honed from decades of representing major Australian and international insurers, empowers us to fight vigorously for your rights under your insurance policy.

Unlike many firms tied to insurers, we operate without conflicts of interest, allowing us to fully dedicate ourselves to your dispute as the policy holder.

Our policy holder dispute team, led by industry veteran Robert McGirr and award-winning litigator Danielle Snell, excels in challenging insurance decisions across all Australian jurisdictions, including the Supreme Court of Victoria, Federal Court of Australia, and High Court of Australia.

We specialise in delivering top-tier legal strategies, without the big firm costs, to secure the insurance recovery you deserve.

Our Service Lines

We handle both litigated and non-litigated claims across a comprehensive range of insurance services:

  • Business Interruption Insurance
  • Property and Product Insurance
  • Public Liability
  • Directors & Officers Insurance
  • Professional Liability Insurance
  • Cyber Insurance
  • Builders Warranty Insurance
  • Life Insurance
Our Commitment

Our client-centred approach ensures you are an integral part of the journey towards resolving your disputes. We are committed to levelling the playing field for policy holders, ensuring fair treatment and optimal outcomes.

COVID-19 and Business Interruption

The COVID-19 pandemic has significantly impacted businesses, leading to numerous business interruption insurance claims. However, many of these policy holders have faced challenges in securing coverage for losses related to the pandemic.

Elit Lawyers is at the forefront of representing businesses in COVID-19 related claims, recently settling a landmark case in the Supreme Court of Victoria.

The Princess Theatre Decision

The Elit Lawyers policy holder disputes team recently represented the Marriner Group in Princess Theatre Pty Ltd & Ors v Ansvar Insurance Limited [2024] VSC 363.

In this case, entities within the Marriner Group sought indemnity from Ansvar Insurance Limited for business interruption losses arising from the closures of the Princess Theatre, Regent Theatre, Comedy Theatre, Forum Theatre, and Plaza Ballroom during the COVID-19 pandemic.

We successfully represented the theatres in their business interruption claim, setting a precedent for how COVID-19 related claims may be handled in the industry. This decision provides a critical reference point for other businesses seeking coverage for pandemic-related losses.

The case holds significant implications for policy holders and insurers dealing with business interruption claims. It demonstrates the importance of thorough legal representation and strategic litigation to achieve fair outcomes for policy holders in unprecedented circumstances.

You can read more about the case here.

Conflict Referral Program

Many of our policy holder clients are referred from our extensive legal network, including lawyers and other legal professionals who cannot act due to ongoing representation of insurance companies.

Our Conflict Referral Program provides a trusted solution for these professionals, ensuring their clients receive expert management of their policy disputes while maintaining the originating client relationship.

High Success Rate

We pride ourselves on a high success rate in settling cases before trial. Our team navigates the expectations of various stakeholders to strategise and negotiate smart commercial outcomes.

Contact Us

Have a dispute with your insurer or need assistance with policy interpretation? Reach out to our experienced policy holder dispute legal team.

Contact Danielle Snell or Robert McGirr at Elit Lawyers on 03 9098 8646 for expert advice and representation.

Expertise

Insurance Policy Coverage Advice: Guidance at inception, renewal, or claims stage.

Strategic Advice for Maximum Recovery: Tailored strategies to maximise your insurance recovery.

Corporate Transaction Insurance Advice: Manage risk transfer and warranty insurance during mergers and acquisitions.

Insurance Contracts Advice: Expertise in reviewing and advising on insurance contracts.

Claims Submission Preparation: Assistance with preparing and submitting insurance claims.

Incident Response: Support in responding to incidents and events.

Challenging Insurer Decisions: Representation in challenging insurers declinatures of indemnity.

Enforcing Deeds of Indemnity: Ensuring your rights under indemnity deeds are upheld.

Mediation and Arbitration Representation: Advocacy and representation in mediation and arbitration processes.

Expertise

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Insurance Policy Coverage Advice: Guidance at inception, renewal, or claims stage.

Strategic Advice for Maximum Recovery: Tailored strategies to maximise your insurance recovery.

Corporate Transaction Insurance Advice: Manage risk transfer and warranty insurance during mergers and acquisitions.

Insurance Contracts Advice: Expertise in reviewing and advising on insurance contracts.

Claims Submission Preparation: Assistance with preparing and submitting insurance claims.

Incident Response: Support in responding to incidents and events.

Challenging Insurer Decisions: Representation in challenging insurers declinatures of indemnity.

Enforcing Deeds of Indemnity: Ensuring your rights under indemnity deeds are upheld.

Complaints Against Insurers: Issuing internal and external complaints, including to the Australian Financial Complaints Authority.

Mediation and Arbitration Representation: Advocacy and representation in mediation and arbitration processes.

Since the firm launched, Elit Lawyers by McGirr & Snell have won multiple awards, including:

Danielle Snell. Managing Partner of the Year.

Managing Partner of the Year - Winner

Law Firm Leader of the Year <100 employees - Winner

Elit Lawyers. Litigation Team of the Year

Litigation Team of the Year - Finalist

NewLaw Firm of the Year - Finalist

Boutique Firm of the Year - Winner

NewLaw Firm of the Year - Finalist

Expertise in insurance disputes

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Major Matters

Major Matters

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Get in touch

With us personally, it is just one more way we’re different.

Danielle Snell

CO-FOUNDER AND MANAGING PARTNER

.

Robert McGirr

CO-FOUNDER AND PARTNER

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Amy Sheggerud-Woods

SENIOR CONSULTANT

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Latest Policy Holder Dispute News

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"

"Danielle's dedication and expertise was outstanding and made a significant impact on the case, leading to an outcome we were very pleased with."

CEO and Director

Technology Sector

Danielle Snell and the Elit team represented our company in a restraint of trade case issued in the Federal Court of Australia concerning a former senior executive of our company breaching his employment contract and duties by allegedly soliciting clients and staff from our company to set up a competing business.

Danielle’s strategic acumen in the litigation was impressive. She maintained clear, practical and consistent communication throughout the process, keeping me informed of every development. Her dedication and expertise was outstanding and made a significant impact on the case, leading to an outcome we were very pleased with.

"

"Danielle's guidance was invaluable. I highly recommend Danielle, Robert and the Elit team for their dedicated, expert and supportive approach to commercial litigation."

Managing Director

Finance and Infrastructure Sector

Danielle represented me when I was a key witness in a significant construction case spanning across 12 weeks.

I was required to give evidence in the litigation which involved me being cross-examined by senior counsel over 2 days. Danielle’s guidance was invaluable. She provided clear direction and advice about the technical and practical aspects of giving evidence and instilled confidence in me throughout the process. Her expertise and unwavering support during this time was pivotal.

I highly recommend Danielle, Robert and the Elit team for their dedicated, expert and supportive approach to commercial litigation.

"

"I just wanted to thank you all for the hard work and dedication you put into my Workcover case. A special thanks to Aggie whom I'm glad I chose to support me."

Personal Injury

Shane

I just wanted to thank you all for the hard work and dedication you put into my Workcover case.

A special thanks to Aggie whom I’m glad I chose to support me and give me the step by step instructions on how to go about proving my case for a result in my favour.

Thanks again for all your advice.

"

"Aggie is the best lawyer in Common Law Claims I have ever worked with. Aggie helped me achieve an extraordinary outcome."

Common Law Claim

Ian

Aggie is the best lawyer in Common Law Claims I have ever worked with. Having seen a couple of large Law Firms l felt let down, being quickly shown the front door. Luckily for me a friend suggested seeing Aggie Vlahos (Partner).

Having engaged Aggie Vlahos gave me the confidence to continue with the injuries l knew were caused by heavy physical and repetitive work. I am also indebted to Brendan Johnson (Barrister) for his outstanding efforts!

She explained everything in a way I could easily understand and always got back to me quickly when I had questions even outside her working hours.

Aggie helped me achieve an extraordinary outcome. However, only charged fair fees.

If someone is seeking a legal help, I highly recommend Aggie Vlahos and Elit Lawyers.

P.S. Thanks to you so much Aggie

"

"I had the good luck to be recommended to Aggie Vlahos for handling my Estate Litigation Case. Through Aggie I achieved a very satisfying result."

Estate Litigation

Jan

I had the good luck to be recommended to Aggie Vlahos for handling my Estate Litigation Case. She was always available to me, no matter how big or small my concern was. She was kind, patient, easy to talk to and very understanding regarding my troubles.

The case was resolved within only 5 months, which I was grateful for. Through Aggie I achieved a very satisfying result.

I would have no hesitation in recommending her to others.

 

"

"If you want a safe, caring, professional group of lawyers and company, look no further than Aggie Vlahos and Elit Lawyers."

Family Law Matter

Michael

Thank you to Aggie Vlahos (Partner) and the staff at Elit Law, also James Eley (Barrister). You did a marvelous job in representing me in relation to my family matter and most importantly caring about me and providing a secure environment for me to navigate a very difficult situation.

The result you achieved was nothing short of amazing. The professionalism displayed on the day by Aggie and James blew me away. With their invaluable guidance and support we achieved a extremely favourable result.

If you want a safe, caring, professional group of lawyers and company, look no further than Elit Lawyers.

Great people, Great Service, Great Company.

 

"

"The best of the best plaintiff lawyers against insurance companies. We had a very tough and complex case and Danielle and her team settled with the insurance company for an optimal outcome."

Insurance Policy Holder

Home owner

The best of the best plaintiff lawyers team against insurance companies.

We had a very tough and complex case against insurance company that we lost our home and contents.  After disappointing and frustrating process from another law firm and firing them we found Danielle Snell and her team.

They are very dedicated, knowledgeable, passionate and possess great communication skills.  We couldn’t ask for more and settled with a optimal outcome.

"

"It’s great to be able to confidently refer clients to someone who can help and support them, and to feel that they are receiving the best service."

Senior Adviser

Financial Planner

We are so glad to have you in our referral channel.

It’s great to be able to confidently refer clients to someone who can help and support them, and to feel that they are receiving the best service.

"

"This was a “David v Goliath” fight as our dispute was with a large global corporation. The attention, compassion and guidance that Danielle and the team showed us was absolutely incredible."

CEO & Founder

National mental-health support organisation

We recently instructed Danielle from Elit Lawyers by McGirr & Snell to help with a legal dispute. As a small purpose led business, this was a “David v Goliath” fight as our dispute was with a large global corporation. This dispute was during a very emotional time as we were in the middle of a global pandemic, Melbourne’s sixth lockdown, homeschooling and no childcare – all while trying to keep our small business alive.

The attention, compassion and guidance that Danielle and the team showed us was absolutely incredible. I have 10 years legal experience myself and even with that, I was reluctant to litigate, especially during such a difficult time. However Danielle always gave us confidence in knowing that she was in our corner and always working for our best interests, so my reluctance was quickly appeased.

Today I am pleased to share that David defeated Goliath and we could not be more thrilled with the result we received thanks to Danielle and the team from Elit Lawyers. Danielle not only saved our company, but ensured that we could continue doing the good work we were previously and helping improve the lives and mental health of mothers across Australia.

I could not recommend Danielle and the team from Elit Lawyers more highly. I am *hoping* that I will never need their services again, but feel very reassured knowing they are there and always in my corner.

Thank you Danielle and team.

"

"Elit negotiated a settlement which saw all proceedings against my company dismissed, with no order as to costs."

Owner and Managing Director

Major Transport Company

I was recently introduced to Elit Lawyers by McGirr & Snell by my former lawyers after they were required to cease acting for me due to a conflict of interest. The stakes were high as my company was exposed to multiple court proceedings. Elit Lawyers by McGirr & Snell impressed me so much. They went that extra mile and were able to negotiate a settlement which saw all proceedings against my company dismissed, with no order as to costs. I can’t thank Elit enough.

"

"Danielle is a well-known and respected lawyer who knows how to handle difficult and intensive litigation."

Kings Counsel, Devers List

Victorian Bar

Danielle Snell is a very intelligent and impressive lawyer whom I have worked with in my role as senior counsel on various litigation matters.  She is a well-known and respected lawyer who knows how to handle difficult and intensive litigation.  Danielle combines a deep knowledge of the law across many practice areas with a practical approach to litigation, and is authentic and charismatic in her dealings with others.

"

"Danielle and Robert demonstrate outstanding expertise and approach all matters methodically with a clear and practical focus..."

Chief Operations Officer

Peak industry body for fire protection

As Chief Operating Officer it is extremely important to work with lawyers who are easily accessible, honest and trustworthy.  We have briefed Elit Lawyers by McGirr and Snell across various legal disciplines and now use them as our “go to” solicitors.  Danielle and Robert demonstrate outstanding expertise and approach all matters methodically with a clear and practical focus on achieving the best possible result.

"

"Danielle demonstrated a refreshing and unique ability to narrow the issues, and succinctly explain complex matters."

General Counsel

Leading home building company

Having worked alongside Danielle in litigation matters I have found her approach to be thorough and strategic.  In particular, Danielle demonstrated a refreshing and unique ability to narrow the issues, and succinctly explain complex matters.

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